Inbound Service Coordinator

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Job ID:

435108

Reference #:

ISC-4

Salary:

$ 21.60 per hour

Category:

Customer service, Marketing, media & communications, Sales, Trades & services
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Job Views:

1758

Location:

Auckland, Auckland 

Posted:

04.03.2019

Employment Type:

Full time, Part time, Contractor, Casual, Contract
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Job Description:

Service King, a fast growing service company centrally located in  Rosebank , Avondale is seeking to appoint Inbound Service Coordinators to join the team. You will be representing us in the market therefore superior customer care is always our first priority.
  • Your chance to join a service oriented company
  • Supportive & Flexible working environment.
  • 3 days working week (24 hours week)
  • Free fresh fruit & coffee on the go
  • The successful candidates will be engaged in the following activities:
  • Receive & action incoming queries (no telemarketing)
  • Booking & assigning the tasks to the field services team
  • Customer management during and on the completion of the work
  • Follow up process as an after sale & service
  • Manage & maintain a database
  • Some inhouse marketing activities

Job Requirements:


Personal attributes
To succeed in this role:
  • Proven inbound sales & customer services experience will be a bonus. 
  • Excellent time management skills and the ability to meet deadlines.
  • Familiar with Microsoft suite & CRM (full training given)
  • You'll also be a confident communicator who has the ability to communicate with a diverse client base over the phone.
  • Excellent time management skills, be target and client focused
  • Possess a strong work ethic and a great sense of humour
  • Have a high standard of personal presentation
  • Pleasant telephone manner
  • Fluent in English (written & oral)
  • Excellent keyboard skills
 
Our Offerings
  • Flexible & friendly working environment
  • Excellent growth and development opportunities
  • Competitive salary
  • Centrally located in Rosebank, Avondale
  • Carpark on site
 Please apply with current CV.
Applicants for this position should have NZ residency or a valid NZ work visa. We are equal opportunity employers, with age & gender no bar. May also suit semi-retired persons. 

 
 
Company Info
Service King 147-153 Great North Road, Grey Lynn
Auckland, Auckland, New Zealand

Phone: 021328424
Web Site: http://www.serviceking.co.nz/

Company Profile



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