Customer Service Adviser


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Customer service

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Employment Type:

Full time

Job Description:

Customer Service Adviser

We are seeking Customer Service Representatives who are smart self-starters.  You will approach your role with purpose, urgency and discipline and take ownership of your tasks.

This is an exciting opportunity to carve out a new career path.  You will receive continuous training and coaching in order to learn effective questioning techniques to understand a clients circumstances and relay information in easy to understand terms.

Your responsibilities will include communicating with clients from our contact centre; assisting them with their statutory obligations and helping them understand the different services and options available to them.

This role would be ideal for anyone with a law degree, a policy degree, a work history with IRD, the Commerce Commission, or any role interpreting policy within a government department.

To be successful in this role you will need:

  • The ability to think on your feet and make sound decisions
  • A passion for learning
  • Integrity and professionalism
  • A proactive nature
  • The ability to build rapport with a wide array of people
  • The ability to read complex information and relay this in easy to understand terms

This is a fantastic opportunity for anyone looking to gain contact centre experience, customer service experience, or anyone who just wants to carve out a career path.

For any inquiries please contact Drew Lemmerick at


Company Info
Alpha Personnel Recruitment Ltd P.O. Box 99256, Newmarket, Auckland 1149,
New Zealand

Phone: (09) 5242336, 05
Web Site:

Company Profile

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