Customer Services (Freight Forwarding)

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Job ID:

534964

Reference #:

364544

Category:

Customer service, Transport & logistics
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Job Views:

74

Location:

Wellington 

Posted:

27.02.2019

Employment Type:

Full time
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Job Description:

  • Wellington Location
  • Full time role
  • Great work environment

Role: Senior Customer Services 

Location: Wellington

Salary: Negotiable



About the role:

Our client is seeking an experienced senior customer services specialist to join their team. You will have a proven track record working in the freight and logistics industry in senior customer services or similar roles. As the primary interface between customers and other areas of the business you will have exceptional communication skills, work well under pressure and deliver exceptional customer services. You will be joining a supportive and close team.

Key Responsibilities: 

 
  • Information Management
  • Proactive monitoring
  • Client Retention and Development
  • Customer liaison
  • Customer & Business reporting
  • Problem Solving
  • Service Delivery & Continuous improvement

Skills, Qualifications & Experience:
 
  • 2+ years International freight forwarding experience
  • Key Account management
  • Exceptional customer services
  • EDI Cargowise
  • Ability to multitask
  • Excellent communication skills
  • Team player with a natural tendency towards collaboration
  • Exceptional personal standards of honesty, integrity and professionalism

For more information:

For a confidential discussion please call Ane on 021 467 500

All applicants must be eligible to work in New Zealand

APPLY NOW

Applicants for this position should have NZ residency or a valid NZ work visa.
 
Company Info
Impex Personnel
New Zealand

Phone:
Web Site:

Company Profile



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