Customer Services (Freight Forwarding)

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Job ID:

560119

Reference #:

364544

Salary:

50-60K

Category:

Customer service
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Job Views:

128

Location:

Wellington 

Posted:

04.04.2019

Employment Type:

Full time
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Job Description:

  • Wellington Location
  • Full time senior role
  • Great work environment

Role: Senior Customer Services (Freight Forwarding)

Location: Wellington

Salary: Negotiable

About the role:

Our client is seeking an experienced senior customer services specialist to join their team. You will have a proven track record working in the freight and logistics industry in senior customer services or similar roles. As the primary interface between customers and other areas of the business you will have exceptional communication skills, work well under pressure and deliver exceptional customer services. You will be joining a supportive and close team.

Key Responsibilities: 

 
  • Information Management
  • Proactive monitoring
  • Client Retention and Development
  • Customer liaison
  • Customer & Business reporting
  • Problem Solving
  • Service Delivery & Continuous improvement

Skills, Qualifications & Experience:
 
  • 2+ years International freight forwarding experience
  • Key Account management
  • Exceptional customer services
  • EDI Cargowise
  • Ability to multitask
  • Excellent communication skills
  • Team player with a natural tendency towards collaboration
  • Exceptional personal standards of honesty, integrity and professionalism

Contact: for a confidential discussion call Ane on 021 467 500 or 0800 467 396.

Impex Personnel - Supply Chain Placement Partners. We are the leading placement provider of Supply Chain professionals throughout New Zealand & Australia. We are committed to providing you with excellent career opportunities, while also providing great people to our clients. You will be subject to a pre-employment health assessment, alcohol and drug testing, an ACC claim check, and a Ministry of Justice criminal conviction history check as part of our recruitment process.

All applicants must be eligible to work in New Zealand

Please click APPLY NOW to start the process.

Applicants for this position should have NZ residency or a valid NZ work visa.
Company Info
Impex Personnel
New Zealand

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