Hotel Operations and Maintenance Assistant


Job ID:



Competitive per month


Hospitality & tourism

Job Views:



Helena Bay - Rd4 Hikurangi 0184, Northland 



Employment Type:

Full time

Job Description:

At Helena Bay Lodge we give our guests the very best that New Zealand has to offer aiming to exceed our guest's high expectations. We are currently seeking a fixed term Operations Assistant to join our busy Operations department.

The ideal candidate will be motivated with a general knowledge across a variety of trades. You will be helping to keep all of the lodges facilities and exterior areas maintained to the highest of standards so that they are always ready to be used by our guests. Cleaning is a large aspect of the position as the Operations department is responsible for the cleaning of all exterior guest areas including windows, furniture, tennis court, swimming pool and other exterior spaces. Maintenance and cleaning of many vehicles is also a large part of the role so any experience with this is ideal.

This is a full time position where flexibility of availability is key. A successful candidate would be able to work across a 7-day shift pattern including mornings, afternoons, evenings and nights.

Responsibilities include but are not limited to:

  • Assisting the Operations Manager in the day to day requirements of the lodge.
  • Cleaning and maintenance of the exterior of all buildings and workshops.
  • Ensuring all site vehicles are cleaned and maintained as required.
  • Cleaning, maintenance, launch and recovery of all water sports equipment and vessels. This currently includes a boat, kayaks, paddle boards, wetsuits and snorkelling equipment, bicycles, electric vehicles and more.
  • Assisting guests with luggage and hotel porter related duties.
  • Valet cleaning and parking of guest vehicles.
  • Cleaning and maintenance of the swimming pool.
  • Responsible for all outdoor furniture and their cushions, tables and umbrellas.
  • Chopping kindling and firewood and ensuring all fireplaces are well stocked.
  • Driving a range of vehicles with and without guests.
  • Emptying rubbish bins and disposing of waste.
  • Comply with the Health and Safety policies and procedures.
  • Use personal protective safety equipment as required.

The successful candidate will also have the right to work in New Zealand for the duration of the contract. The contract is from 19th August 2019 until May 31 2020.

A full uniform will be provided along with any relevant training.

Job Requirements:

The ideal candidate will have:
•    Flexibility with working hours across evenings, weekends and public holidays.
•    Working knowledge of a variety of trades.
•    Enthusiastically able to work as part of a team or unsupervised during the quieter periods.
•    High attention to detail and the ability to think pro-actively
•    Have experience in a front line role, preferably in a hotel environment.
•    A full and current NZ drivers licence and own transport.
•    A background in boating and/or water sports.
Company Info
Helena Bay Lodge 1948 Russell Road RD4 Hikurangi 0184 New Zealand
New Zealand

Phone: +64 9 433 6006
Web Site:

Company Profile

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