Enjoy a customer services role for a small online retail business in the interiors industry. Handle mainly online enquiries and respond to phone and walk-in enquiries. You’ll support customers with information, quotes, and samples to enable them to choose blinds and curtains.
You’ll follow up quotes to check if the customer needs any further information, to make their decision. Then carry out administration required to commence production. You’ll work in a small team of 4, alongside a larger team of 10, and enjoy some flexibility to work from home.
Skilled with customers, you take pride in providing an easy experience. You can understand measurements and can visualise the size of the finished product. Your computer literacy and eye for detail ensures all information is entered correctly and your maths is accurate for quotations. Used to working to targets you like the thought of earning a bit extra through commission.
Easy Blinds makes high-quality custom blinds and other window coverings for Interior Designers, Property Developers, Business Owners and Homeowners. Because we sell direct we cut out the middleman providing great savings. Based in St Lukes Auckland we have a small manufacturing facility and a customer focused team where you'll get responsibility, can use your own style and more importantly, have fun!
Regular hours are 8.30am – 5pm Mon - Fri and every second Saturday from 10am till 1pm. However, you’ll work with your team mates to ensure the office has cover with at least two of you there at once, and rotate the Saturday shift. Initially you’ll be based in the office until you’re familiar with our products and processes, then you can work from home up to 50% of the time.
So, if you‘re a target oriented customer services person with good attention to detail and you like interior design, apply now!