Customer Support Representative

11-07-2022
BBBH2727_1657501483
 
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Job description

About JAVLN

JAVLN is an award winning world-class intelligent insurance and data integration software company formed in 2011.

Our role is simple; we transform businesses, by leveraging the latest in data and technology to accelerate business growth and improve business efficiencies.

The Role

Due to continued growth JAVLN is looking to expand its growing team and we require the services of a Customer Support Representative to ensure they provide the best customer service to their customers!

As a Customer Support Representative, you will be tasked with providing the first line support to customers and maintaining ongoing relationships.

You will be dealing with customer requests, reported issues, software testing, and general trouble shooting; with a general aim to identify improvement opportunities where applicable.

Benefits

  • Some flexibility to work from home
  • Option to work out of either the Grey Lynn or Highbrook offices
  • You will enjoy working in a flexible and collaborative environment with a team that will foster your personal development
  • NZ owned fast growing tech business

To be successful in this role you will have

  • A strong record of providing exceptional customer service
  • Exceptional communication skills both written and verbal
  • Attention to detail
  • Ability to work collaboratively and individually
  • Proactive and highly motivated attitude
  • Ability to keep focused and on top of KPI's
  • Any IT knowledge would be advantageous but not necessary

This is a great opportunity to work with a fast-growing NZ owned company!

Please apply now with a relevant Cover Letter and up to date CV.

For any questions about the role contact Matt or Tessa at Musterrecruit on 09 394 7444.

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Muster Recruit
5a Pacific Rise Mt. Wellington, Auckland 1060, New Zealand
Phone : 09 394 7444 Company Profile Website : https://www.musterrecruit.co.nz
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