Service Advisor

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Job description

The Cooke Howlison Motor Group is Otago’s largest automotive group and has been a trusted name in the automotive industry since 1895. We’ve committed ourselves to creating the perfect combination of great people and great brands and we’re proud of our ongoing success in the local market. An opportunity has arisen for a Service Advisor to join our Dunedin Toyota team. We are committed to providing the best possible experience for our customers and the Service Advisor will add value to our existing busy frontline After Sales Team to keep Cooke Howlison Toyota at the forefront of excellence in customer service.

The role involves making the service or repair appointment for the customer, liasing with the customer right through to the collection of the vehicle, including completing the invoice for work carried out. You are required to provide an exceptional customer experience in line with the Toyota New Zealand Customer First programme. 

The role requires commitment and enthusiasm and the successful candidate must have a can do attitude. You will also have excellent communication skills, an outgoing personality and customer service experience. Strong administration and computer skills with excellent attention to detail are also a key part of the role. Mechanical knowledge and experience is preferred and would be an advantage.

Toyota has a strong commitment to continuous improvement and as such there will be a training and support programme in place for the successful candidate.

We offer the successful candidate excellent working conditions and the opportunity to join Otago’s leading motor vehicle dealership.

A clean and current drivers licence is required.

While experience in the industry would be an advantage full training will be given - Attitude is more important than experience!

A pre-employment drug and alcohol test and a current COVID Vaccine Pass is required.

A NZ work visa is required

If this is the challenge you are looking for and you have the drive to get you there to make this role your own, then apply on line today.

All applications will be treated in the strictest confidence

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Toyota New Zealand
New Zealand
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