Customer Services Administrator

03-08-2022
ADMIN22
 
4 Days - 40 hours

Job description

Are you looking for a company that respects its employees and the value they bring to the company?

We are looking for someone who:

  • is honest, trustworthy and reliable;
  • has an excellent command of English;
  • has a full Drivers Licence to drive on New Zealand roads;
  • Is permitted to work in New Zealand;
  • Does not have any criminal convictions;
  • Is experienced in Xero to create invoices/credits;
  • Is competent in Microsoft Office - excel, word, outlook;
  • Is bubbly and able to work in a busy environment (you will always have something to do);
  • Is able to stop and start tasks as needed as it is not always possible to complete one task at a time;
  • Is a team player able to pitch in and help elsewhere when necessary;

ASWEFA is a well established training provider that strives to deliver high standards and an outstanding customer experience for their students.  We have a team of 11 currently and are looking to employ 2 more team members this month.  Our Penrose site requires a Customer Service extraordinaire to promote our safe and positive work environment.  The successful candidate needs to provide a can do attitude and enjoy liasing with customers to secure sales and assist our instructors.  They need to be happy to work solo as often this office is run by one person.

 

Job requirements

You will be capable of being given direction to complete tasks to an accep standard and timeframe.  Job tasks will include using our customised systems to booking training, send confirmations, following up Sales phone calls and chase overdue payments.  You will also be required to answer phones, reply to emails, ensuring the site remains safe, clean and tidy on a day to day basis and be competent on driving a forklift and confident to assist our instructor(s) with practical training if they require it (full training will be given).   We ask you also make yourself available to attend dinner meetings once every 4-6 weeks so the entire team can get together.  ASWEFA has a social club you will be welcome to join. We would like someone to work 40 hours per week (7.00am - 5.30pm) Wednesday - Saturday.  The Saturday will alternate between our Penrose site you will be predominantly based at and our Henderson (West Auckland) site.  You will therefore need your own, reliable transport.  Once every 4 weeks you will be able to change to Tuesday - Friday for that week. Only applicants selected for an interview will be contacted.  If you think you are the right person for us please send us your CV
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ASWEFA
3 Tolich Place, Henderson, Auckland, Auckland, New Zealand
Phone : 0212119446 Company Profile Website : https://www.aswefa.co.nz
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