Resolutions Officer

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Job description

Resolutions Officer

We are looking for a motivated Resolutions Officer to join our fantastic team based in Wiri, Manukau!

Hours of work are Full time, Monday – Friday.

Reporting to the Resolutions Team Leader, you will assist the Credit Control team with customer queries relating to invoices and the Accounts Receivable team with banking during peak periods.

This would be a great opportunity for someone that is looking to get their “foot in the door”. So, if you are looking for a career and not just a job then continue to read on.

Key Responsibilities:

  • Ensure disputes are investigated and processes are followed correctly
  • Ensure delivery of timely and accurate monthly reporting where required
  • Identify opportunities to streamline processes
  • Ensure the legal and audit compliance of actions on an ongoing basis
  • Maintain openness to new processes and additional task
  • Ensure all appropriate actions are taken to follow Health and Safety policies and legislative requirements within the business unit
  • Assist the wider team when required


Our Ideal Candidate:

  • Will have excellent verbal and written communication skills
  • Will be a team player and can drive excellent internal and external customer outcomes
  • Will have intermediate Excel skills
  • Will have high level of attention-to-detail with a process-driven mind-set
  • Will have good organisational skills


About Us:

NZ Safety Blackwoods is the country’s leading supplier of industrial products, personal protective equipment, packaging and work wear, as well as industry specific training, testing and consulting services.



  • A competitive remuneration package
  • Great staff discounts on a wide variety of products
  • Free on-site staff parking


This is a great opportunity for the successful applicant to develop, grow and expand their professional skill set in a friendly, tight knit and supportive team environment. Apply now and tell us why it is you that we should be welcoming into our NZ Safety Blackwoods family!

NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity. We are also very proud to be an official partner of the KidsCan raincoat programme


Apply now
Apply with
NZ Safety Blackwoods
New Zealand
Phone : 0800 660 660 Company Profile Website :
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